Improve customer service and accelerate product innovation with AWS
Read the AWS customer story to see how UNOX improved contact center performance, migrated business-critical systems, and built data-driven smart oven applications on AWS.
UNOX designs and manufactures professional ovens for food service operators, using IoT technologies to deliver data-driven cooking and AI-generated ideas. But its on-premises contact center lacked the reporting, transparency, and scalability needed to support customers effectively.
This AWS customer story explains how UNOX transformed customer service with Amazon Connect, then expanded its use of AWS across SAP HANA migration, website hosting, product configuration, IoT applications, and serverless innovation.
Read the story to see how UNOX improved service levels, completed its SAP architecture migration in one week, developed three data-driven cooking apps, and created a more scalable foundation for product innovation.
What you’ll learn
How UNOX improved customer service using Amazon Connect
Why AWS helped UNOX move faster with IoT and serverless services
How the company migrated SAP HANA infrastructure in one week
How data-driven cooking apps support smarter customer experiences
Why cloud scalability is helping UNOX shorten time to market
Complete the form to read the customer story and discover how UNOX is using AWS to improve service performance, support smart product innovation, and scale its data-driven cooking technology.
AI Customer Service Guide (7 Steps)
Read the AWS guide to discover how SMBs can use AI to automate routine inquiries, speed up responses, route issues more effectively, and deliver better customer support at scale.
Data is the differentiator
Download the 451 Research report, commissioned by AWS, to see how data-driven SMBs are outperforming their peers and using AI to improve performance, productivity, and growth.
